Roti Support
If something in Roti (formerly Daily) isn't working or you have a question, start with the answers below. If they don't help, send us an email.
Contact us
Email your question to the address below. We will reply by email.
Please include your device (for example, iPhone 15) and the app version so we can look into it faster. The version is at the bottom of Settings. Tapping Contact Us under About there opens an email with your device and version in the subject.
Frequently asked questions
Can I use Roti without signing in?
Yes. You can use notes, events, to-dos and alarms without signing in. They stay on your device and are not sent to our server. They are removed if you delete the app, so sign in if you want your content kept in your account.
How do I use Roti on more than one device?
Syncing across devices needs an account. Under Account in Settings, sign in with your Google account or your Apple account (iPhone app), and you can pick up the same notes, events, to-dos and alarms on any device you sign in on.
My alarm or notification didn't go off.
Notifications and alarms are scheduled on your iPhone itself. Please check the following.
- Under Permissions in Settings, check that Notifications and Alarms both say Allowed. If one is off, tap Open Settings and allow it in the iPhone Settings app.
- Focus modes, silent mode, volume settings and Low Power Mode can delay or silence them.
- If you swipe Roti up in the app switcher to force quit it, iPhone stops background sync, so changes made on another device may not have reached this iPhone yet. Open the app once and they will sync.
- Notifications and alarms don't sound on the web. Please use the iPhone app.
How do I delete my account?
Sign in to the app, then under Account in Settings tap Delete Account. Your account and everything you saved are deleted and can't be recovered. The information we keep for a limited time after deletion is described in the privacy policy. If you can't sign in, email contact@egoist.kr from the address you signed up with.